Background Note: Teacher Learning Community members receive 24/7 access to our help desk. While the Community is quite user-friendly, we've found that members do benefit from ongoing access to tech support and FAQ guides.
That's what these Community FAQ articles are about – we're reprinting sections of SimpleK12's help desk as a reference to further support members, or inform others of useful Community tips.
I attended a live webinar, when does it update on my transcript?
There are a couple things that need to happen in order for your transcript to show your certificate of completion.
- You must be a full member of the Teacher Learning Community. Transcript reports and certificates of completion are only available for our Full Access members. Click Here to upgrade your account or to request a quote.
- Like all great things, it takes some time (but not too much). Please allow up to 48 hours for the system to check attendance, and post your certificates.
Questions? Need help logging in? Contact our Support Desk (M-F 8 am – 5 pm ET) 800-393-4636 x191 or Create a support ticket here: //simplek12com.wpengine.com/support
Please Note: Basic Member access is limited. Full Memberships include more features, such as on-demand webinar recordings and printable certificates. Watch your email for discount offers and choose one that’s right for you. You can find out more about membership types here.
You can also participate in free, open-to-the-public Getting the Most from SimpleK12 orientation webinars.