Background Note:  Teacher Learning Community members receive 24/7 access to our help desk. While the Community is quite user-friendly, we've found that members do benefit from ongoing access to tech support and FAQ guides. 

That's what these Community FAQ articles are about – we're reprinting sections of SimpleK12's help desk as a reference to further support members, or inform others of useful Community tips.


Can I download the Backchannel Notes?

Yes, you can download the backchannel notes. There are two ways to go about this. All of the backchannel URLs are posted on the blue title slide at the beginning of each webinar. Also, if you are viewing the webinar live, the link is sent out during the webinar and you can jot it down to view at a later time.

You might also find a link underneath the webinar in the Teacher Learning Community. This will lead you to the backchannel chat from the original webinar. This is our backup backchannel.  The most up-to-date will be the backchannel link on the webinar slide.

Feel free to copy and paste those backchannel notes into your own Word document, Pages, Google Doc, or other note-taking spot of choice. However, please remember that these backchannel chats are collaborative, so you should not cut or remove the notes in any way. If you do so, they will be modified or deleted for everyone.

Can I Download the Backchannel Notes?


Questions? Need help logging in? Contact our Support Desk (M-F 8 am – 5 pm ET) 800-393-4636 x191 or Create a support ticket here: //simplek12com.wpengine.com/support

Please Note: Basic Member access is limited. Full Memberships include more features, such as on-demand webinar recordings and printable certificates. Watch your email for discount offers and choose one that’s right for you. You can find out more about membership types here.

You can also participate in free, open-to-the-public Getting the Most from SimpleK12 orientation webinars.